Please read the following terms and conditions carefully. The use of our services is subject to your compliance and acceptance with the following statements.

Once you subscribe or use any of our services, you agree that you have read and understood the terms and conditions and ready to bound by the below statements.

Note: In these Terms, references to ‘you’, ‘your’, ‘user’ shall mean the end user accessing the website, and ‘we’, ‘us’, ‘our’, ‘Company’ shall mean Truwud.

General

The website Truwud.com is an e-commerce portal, owned and operated by the Company. Use of the website is subject to your acceptance without any modifications to all the terms and conditions made by the Company, as its sole discretion and stated on the website.

User will agree to the terms and privacy policy of the Company by:

  1. Using the services and facilities provided by the website in any way.
  2. Browsing the content on the website.

The Company shall not be required to notify you about the modifications made in the terms; the revised terms should be determined by checking the website on a regular basis. Use of services and facilities on the website is subject to the current version of the policy; hence to know about any updates in the policy shall be the sole responsibility of the user.

Product Policy

The product shown in the image is a reference product and the new manufactured product can look different from the one shown in the image due to various factors like lighting, manual polish, wood’s texture, etc.

Truwud products are available in a fixed set of Finishes. So please discuss the finish you need with our customer support team once in order to receive the best quality product.

Please note that in case of Solid Wood products, slight grains would be visible. There may be a slight variation in finish between the actual product.

Services

Truwud.com provides an Internet based platform to sell their products and merchandise on the website. Such services enable users to purchase home furnishing products upon placing an order. Once an order placed, the Company will ship the product, and the user will be entitled to pay for it.

Eligibility to Use

According to the Indian Constitution, a person under the age of 18 is minor. Services and facilities offered on our website shall not be available for minors. Please note if you are living outside of India then it’s your responsibility to make sure whether you are eligible or not for our services.

Persons barred under the laws of India are not permitted to use our services.

The Company reserves the end right to reject or grant the access to a new user or terminates the access of existing users, at any time. Also, the Company shall not be required to furnish any reason for it.

User Account, Password, and Security

The website registration process enables a user to access the services. Certain user information is required to create an account at our website. It is the sole responsibility of the user to maintain the confidentiality of the User Id and password received upon completion of the registration. Users are also responsible for any activity occurred under the account, thus make sure to exit at the end of each session to prevent unauthorized access of your account or breach of security. The Company shall not be responsible for any loss or damage emerged if you fail to obey the terms.

User is responsible for the validity of account information provided during the website registration process. In case of submission of untrue, incomplete or inaccurate information the Company has the end rights to suspend or terminate your account.

Product and Pricing Information

The Pricing Information relating to the Product shall be as displayed on the Website and as disclosed to You at the time of Your purchase/order. We do not guarantee that the price will be the lowest for similar products within any given locality, city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You. While Truwud strives to provide accurate information relating to Products and Services including pricing information or availability, but typographical and other errors may occur. In the event that a Product or Service is listed at an incorrect price or with incorrect information due to an error, Truwud will have the right to modify the price of the Product or Services and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Truwud cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.